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GMRC CRA – Paper Pattern, Syllabus & Books
Customer Relations Assistant (CRA)
Contents
Syllabus
GMRC 2020 Syllabus – CRA – Here in below table we are listing few topics for each section which were asked in previous examination of GMRC CRA :
Paper – 1
Non-Technical Section
General Aptitude
(1)
Numbers
(2)
Average
(3)
Percentage
(4)
Profit & Loss
(5)
Ratio & Proportion
(6)
Time & Work
(7)
Time & Distance
(8)
Simple & Compound Interest
(9)
Area & Volume
(10)
Data Interpretation
General Reasoning
(1)
Series Completion
(2)
Blood Relations
(3)
Classification
(4)
Puzzle Test
(5)
Analogy
(6)
Direction Sense Test
(7)
Coding-Decoding
(8)
Logical Venn Diagram
(9)
Paper Cutting
(10)
Cubes & Dices
Computer Awareness
(1)
Introduction to Computer
(2)
Computer Architecture & Organization
(3)
Input and Output Devices
(4)
Computer Memory
(5)
Computer Software
(6)
Computer Hardware
(7)
Operating Systems
(8)
Microsoft Word
(9)
Computer Networking
(10)
Programming Languages
General Knowledge
(1)
Geography of India
(2)
History of India
(3)
Indian Polity
(4)
Indian Economy
(5)
Everyday Science
(6)
General Science
(7)
Environmental Science
(8)
General Physics
(9)
General Chemistry
(10)
Life Science
Current Affairs :
(1)
Persons in News
(2)
International Organizations
(3)
Games & Events
(4)
Awards & Honours
(5)
Books & Authors
(6)
Science & Technology
(7)
Defence & Security
(8)
Economic Affairs
(9)
National News
(10)
International News
Paper – 2
General English
(1)
Active & Passive Voice
(2)
Direct & Indirect Speech
(3)
Synonyms
(4)
Antonyms
(5)
Comprehension Ability
(6)
Sentence Completion
(7)
Idioms & Phrases
(8)
One Word Substitution
(9)
Sentence Improvement
(10)
Spotting Error
GMRC Guide Books
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